Frequently Asked Questions
How to contact Lucciare
We love to hear from you! Please reach out with any questions, concerns, or feedback you may have, as your voice is important to us in improving our service and product. We’d also love to see pictures of your new kitchen installation!
Where to buy Lucciare countertops
Our products are designed by our factory, and then custom fabricated by our partners for your project. Please reach out to one of our partners to get a quote for your project.
Why Lucciare surfaces?
We synthesize fine-art and technological innovation to create an exclusive offering of rare and exotic natural stone designs in an eco-conscious formulated proprietary surface. Lucciare surfaces are inspired by the breathtaking beauty of the finest natural stone in the world, yet made to withstand the realities of modern life. Our sustainable design process not only reduces waste, but it also reduces the cost for you.
What is Lucciare, and why is the industry so excited about it?
The industry, and interior designers, continue to deliver accolades about Lucciare. Lucciare uses innovative technology, combined with handcrafted beautiful designs which highlight the beauty of nature, with durability which will last a lifetime. Check out the latest designs by Lucciare!
What is the warranty for Lucciare surfaces?
All Lucciare surfaces and products come with an industry-leading Limited Lifetime Warranty.
Do Lucciare surfaces require frequent care?
Unlike some natural stone surfaces, Lucciare is non-porous, and does not require oiling and maintenance. It remains stain resistant to wine and other spills for its lifetime. For basic day-to-day wear, we advise using lukewarm water on a paper towel (or clean soft cloth) and a small amount of a gentle soap or detergent to clean your countertops. If more vigorous cleaning is needed, use a non-abrasive / non-bleach household cleaner, then rinse with lukewarm water and dry right away with a clean soft cloth or paper towel. To learn more, please visit our Care and Maintenance page.
How do I choose the right color for my kitchen?
This is by far the most important aspect of your kitchen remodel. As the centerpiece of the kitchen, we recommend selecting your countertop FIRST. This all-important decision will ultimately make your cabinet, flooring, paint, and appliance selection much easier.
The color of your countertops can make a big difference in the visual dimensions of your kitchen or bathroom. Light colors will create a sense of space, enlarging the room visually. If you have a small kitchen or bath, Lucciare countertops in white, cream, beige or gray may be preferable to darker tones. In a larger kitchen or a game room, a dark gray, brown or dramatic Lucciare black surface can add style and elegance to your interior.
Beyond the kitchen, Lucciare surfaces will influence a room’s atmosphere and character. If you’re decorating a professional office, a black or charcoal countertop can give your decor a sense of dignity and stability. In a master bathroom, a rich gold or beige creates luxurious feeling to start your day. Lucciare’s patented and handmade production techniques enable it to be variegated with flecks or swirls of various colors deep within the surface, inspired by classic mined stone that has long been depleted from the earth.
Can bacteria breed on Lucciare surfaces?
Protecting food from exposure to bacteria is a big concern in the kitchen. Lucciare countertops are non-porous and do not have any tiny openings in the surface. Unlike wood and some forms of stone, it will not absorb water or other liquids. However, it is not totally impervious to a sharp knife. Use a cutting board to avoid scratching your countertops.
The bathroom is a place where germs also tend to grow. The moisture and warmth in the bathroom make it a breeding ground for bacteria, mold and mildew. A vanity topped with Lucciare offers protection against bacterial growth as well as longevity and beauty. With regular cleaning from a non-abrasive non-bleach cleaner will keep bacteria away.
What is the best way to clean my Lucciare countertop?
A mild soap or detergent and water is recommended for everyday cleaning. Avoid any abrasive cleaners as these may scratch the finish. Avoid using any products containing bleach or dyes to keep your countertop looking it’s best. Engineered stone surfaces do not require polishing to keep them shiny and smooth, but they should be cleaned gently to maintain their distinctive shine.
A rounded plastic knife can be used to remove dried foods or liquids on the surface. Dried paint or grease can be gently scraped away with a plastic knife. Avoid using metal knives and utensils directly on the countertop, as metal may scratch it.
Surface Care FAQs
While Lucciare countertops are resistant to scratches, scuffs, dents, stains and burns, these surfaces are not damage-proof. Avoid exposure to permanent inks, markers or dyes, as these substances may not be removable. If a countertop is marked by a permanent marker or dye, rinse the area with water as soon as possible, then apply a cleansing product approved by the manufacturer if the stain is still visible. Clean the area again with water after applying the cleanser.
Turpentine and other paint stripping products may damage or discolor a Lucciare surface. To be on the safe side, avoid exposing countertop to any strong chemicals or solvents unless your manufacturer recommends them for use in removing stubborn stains or hardened grease. If exposure to a potentially harmful chemical solvent occurs, clean the area with water immediately.
Lucciare countertops can be damaged by direct exposure to heat. When cooking, use trivets or heating pads to guard the countertop surface against direct exposure to hot cookware or coffee pots. Although Lucciare is resistant to stains from juice, wine, coffee and other food substances, it is best to wipe up spills immediately to prevent possible stains. When chopping vegetables, slicing bread or preparing other foods with sharp utensils, use a cutting board to prevent scratches.
Part of the beauty of Lucciare is that very little maintenance is required for everyday use. This engineered product does not require sealants, and its non-porous surface makes it a durable, sanitary option for kitchens or bathrooms. To ensure that you get the most life from your countertops and that your warranty covers any unexpected damages, follow the manufacturer’s instructions for care and countertop maintenance.
Outdoor Surface Care FAQs
What is the Lucciare warranty?
Lucciare offers a limited warranty for both residential and commercial use. Please see the warranty page for more details.
